Payment Policy

At Zavaqi, we offer secure and flexible payment options to ensure a smooth checkout experience.

Accepted payment methods

We currently accept the following payment methods:

  • American Express

  • Visa

  • Mastercard

  • Apple Pay

  • Google Pay

  • Maestro

  • Shop Pay

Payment security

Your payment security is our top priority. We use industry-standard encryption technologies to ensure your personal and financial information is protected during the transaction process.

Payment processing

  • Payments are processed at the time of purchase.
  • Once your payment is successfully processed, you will receive a confirmation email with your order details.

Currency:

All transactions on our shop are processed in GBP.

Failed transactions

If your payment fails or is declined by your payment provider:

  • Please verify that your card details or Apple Pay account information are correct.
  • Contact your bank or payment provider for more details.
  • If the issue persists, feel free to contact our support team for assistance. You can contact us at: info@zavaqi.com

Refunds and disputes

For information on refunds, cancellations, or disputes, please refer to our Refund Policy.

Payment Policy Updates:

We reserve the right to update or modify this payment policy at any time without prior notice. Please review this policy periodically for any changes.

For any issues or questions regarding your payment, feel free to contact our support team.

Contact Information

Store name: Zavaqi

Company name: ZAVA

Company number: BE0776880225

Company Address: Eksterlaan 25, 2950 Kapellen, Belgium

Email: info@zavaqi.com

Phone: +44 20 3675 2732

Contact form: Get in touch

Customer service hours: Monday to Saturday, 9:00 AM - 5:00 PM (GMT+0), Sunday closed

We aim to respond to your inquiries within 24 hours.