Frequently Asked Questions
To initiate a return, please contact our customer service by email at info@zavaqi.com to obtain a return number and detailed instructions. Return shipping costs are the customer's responsibility unless the item is defective or there was an error on our part.
We offer free delivery on all orders across the United Kingdom.
Once your order has been shipped, you will receive an email with a tracking number, allowing you to monitor the delivery status of your package.
Track your package on our Track your order page
Currently, we deliver only in the United Kingdom.
We accept the following payment methods:
- Credit and debit cards: Visa, Mastercard, American Express, Maestro
- Mobile payments: Apple Pay, Google Pay, Shop Pay